Refund policy

At Traveller’s Intrigue, we want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

• Our policy lasts 14 days. If 14 days have gone by since you received your order, unfortunately, we cannot offer you a refund or exchange.
• To be eligible for a return:
  • Your item must be unused, unworn, and in the same condition that you received it.
  • It must also be in the original packaging.

Refunds

• Once your return is received and inspected, we will notify you via email whether your refund is approved.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
• Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at hello@travellersintrigue.com.
• If you receive an item in the wrong size, we will only consider an exchange if the mistake was made on our end— for instance, if you receive a Medium-sized shirt but receive a Large-sized shirt.

Return Shipping

• To initiate a return, please email us at hello@travellersintrigue.com with your order details.
• You will be responsible for covering the shipping costs for returning your item.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions about our Returns Policy, feel free to contact us at hello@travellersintrigue.com.